1 | ERP / CRM Implementation
After requirements are gathered and processes are mapped to target system,
Corpsolv would do the implementation that will consist of installation, configuration, and training.
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2 | Hosting / Managed Services
Hosting of virtual environment for a specific application and further provide full support of the application and system.
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3 | Health Check
Is a service engagement that consists of 3 - 5 days on-site where we evaluate existing CRM and ERP environment. Deliverables consist of optimization and overall improvement of current environment.
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4 | Business/IT Strategy Alignment
An engagement of a varied scope where we identify IT strategies and align them with business goals and metrics This is an ongoing engagement where we would come in quarterly or semi-annually to continue with effectiveness analysis and measure strategic success.
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5 | Business Process Assessment
An engagement where we analyze the business processes and compare them to industry best practices. We would deliver a report identifying areas of strength and weaknesses and recommendations for improvement.
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6 | ERP/CRM Assessment
Service consists of an Information Gathering Session to understand the current system needs and user requirements for selecting appropriate ERP/CRM system. The Deliverable is a system recommendation with all the appropriate justifications.
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7 | Post Implementation End User Training
A training either on-site or remote via Webex delivered training on the client’s target systems. The training would be custom tailored to their specific system and needs.
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8 | Maintenance
We provide different service level agreements (SLA’s) of support for on-going maintenance, tuning, patching etc.
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